Our Terms & Conditions
These Terms & Conditions govern the access to and use of the Air Infotek website, as well as the marketing, sale, and distribution of products in India, Saudi Arabia, and the United Arab Emirates (Dubai). By accessing the website or placing an order, you agree to comply with these terms. Air Infotek reserves the right to amend or update these terms at any time, and continued use of the website constitutes acceptance of such changes.
Eligibility
Users must be legally capable of entering into binding contracts under the applicable laws of India, Saudi Arabia, or the UAE. By placing an order, customers confirm that the information provided is accurate. Corporate buyers confirm they are authorized to place orders and enter into commercial transactions on behalf of their organization within the respective country of operation.
Products & Availability
Products displayed on the website are offered for sale in India, Saudi Arabia, and Dubai (UAE), subject to regional availability. Product specifications, models, or packaging may vary by country due to regulatory or supplier requirements. Air Infotek reserves the right to modify, substitute, or discontinue products without prior notice. In case of non-availability, customers will be notified and offered suitable alternatives or refunds.
Pricing & Taxes
Prices are displayed in the applicable local currency based on the selected market:
India: INR
Saudi Arabia: SAR
United Arab Emirates (Dubai): AED
Prices may be inclusive or exclusive of applicable taxes, which will be clearly indicated at checkout or in official quotations. Applicable taxes include:
India: Goods and Services Tax (GST)
Saudi Arabia: Value Added Tax (VAT)
UAE (Dubai): Value Added Tax (VAT)
Shipping charges, customs duties, import taxes, and clearance fees (where applicable) are not included unless explicitly stated and shall be borne by the customer. Prices are subject to change due to currency fluctuations, tax revisions, supplier price updates, or market conditions. Corporate and bulk pricing may be offered through separate agreements.
Orders & Acceptance
Orders placed through the website constitute an offer to purchase within the selected country of operation. Orders are confirmed only after successful payment and order acknowledgment. Air Infotek reserves the right to cancel or reject orders due to pricing errors, stock limitations, regulatory restrictions, verification issues, or suspected fraudulent activity.
Payments
Payments must be completed using approved payment methods available for India, Saudi Arabia, and UAE (Dubai). All transactions are processed through secure payment gateways. Corporate customers may request alternative payment terms, such as bank transfers or credit facilities, subject to internal approval and regional compliance requirements.
Shipping & Delivery
Shipping and delivery services are provided within India, Saudi Arabia, and Dubai (UAE). Delivery timelines are estimates and may vary by region. Air Infotek is not responsible for delays caused by logistics partners, customs clearance, force majeure events, or regional regulations. Ownership and risk of products transfer to the customer upon delivery.
Inspection & Acceptance
Customers must inspect products upon delivery in their respective country. Any damage, defects, or discrepancies must be reported within 48 hours of receipt. Failure to notify within this period may be considered acceptance of the products in good condition.
Returns, Refunds & Replacements
Returns and replacements are accepted only for damaged, defective, or incorrect items delivered within India, Saudi Arabia, or Dubai (UAE). Returned products must be unused, in original packaging, and accompanied by valid documentation. Refunds will be processed after inspection and approval, in accordance with regional payment regulations.
Warranty & Service
Product warranties are provided by the manufacturer and may vary by country. Warranty claims must comply with the manufacturer’s regional policies in India, Saudi Arabia, or UAE. Air Infotek may assist in coordinating service requests but does not guarantee manufacturer approval or service outcomes.
Corporate Orders
Corporate, institutional, and bulk orders across India, Saudi Arabia, and Dubai may be governed by customized terms including pricing, delivery schedules, payment conditions, and return policies. Such terms will be communicated separately through official quotations or agreements and shall prevail over standard website terms where applicable.
Limitation of Liability
To the extent permitted by applicable laws in India, Saudi Arabia, and the UAE, Air Infotek shall not be liable for indirect, incidental, or consequential damages arising from product use, delivery delays, or business interruption. Liability, if any, shall be limited to the value of the product purchased.
Intellectual Property
All website content, including text, images, trademarks, and branding, is the exclusive property of Air Infotek and is protected under applicable intellectual property laws in India, Saudi Arabia, and the UAE. Unauthorized use or reproduction is strictly prohibited.
Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws applicable in the country where the transaction occurs (India, Saudi Arabia, or the United Arab Emirates). Courts within the respective jurisdiction shall have exclusive authority over any disputes arising from these terms.
Effective Date: 06 February 2026
