Are all products sold on Air Infotek genuine and brand new?
Yes. All products sold on Air Infotek are 100% genuine, brand new, and sourced from authorized distributors or manufacturers only.
Do products come with a manufacturer warranty?
Yes. All products include the official manufacturer warranty. Warranty duration, coverage, and service terms vary by brand and model.
Do you sell to both individual and corporate customers?
Yes. Air Infotek serves individual consumers as well as corporate, commercial, and institutional buyers.
Can I request a specific delivery date?
We make best efforts to accommodate delivery date requests. Please contact our support team immediately after placing your order.
How long does delivery take?
Delivery typically takes 3–7 business days depending on location, availability, and logistics partner timelines.
Do you offer installation or demonstrations?
Some brands or products may include installation or demo support. Availability depends on product type and location.
What is your return policy?
Returns are accepted only for damaged, defective, or incorrect products, subject to verification and approval.
Can corporate orders have GST invoices?
Yes. GST-compliant invoices are provided for eligible purchases when valid GST details are submitted at checkout.
